deco - Notice history

Third Party: Cloudflare → Cloudflare Sites and Services → Workers experiencing degraded performance

hosting-kubernetes - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

hosting-denodeploy - Operational

admin - Operational

99% - uptime
May 2026 · 98.19%Jun · 99.91%Jul · 99.96%

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May 2026
Jun 2026
Jul 2026

VTEX - Operational

Third Party: Amazon Web Services (AWS) → AWS ec2-sa-east-1 - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → CDN/Cache - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → SSL Certificate Provisioning - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Workers - Degraded performance

Third Party: Fly.io → AWS s3-sa-east-1 - Operational

Third Party: Fly.io → Application Hosting → GRU - São Paulo, Brazil - Operational

Third Party: Github → Actions - Operational

Third Party: Github → API Requests - Operational

Third Party: Github → Git Operations - Operational

Third Party: Github → Pull Requests - Operational

Third Party: Github → Webhooks - Operational

Third Party: Shopify → Shopify API & Mobile - Operational

Third Party: Shopify → Shopify Checkout - Operational

Third Party: Shopify → Shopify Point of Sale - Operational

Third Party: Supabase → Supabase Cloud → AWS ec2-sa-east-1 - Operational

Third Party: Discord → Voice → Brazil - Operational

Third Party: Supabase → Auth - Operational

Third Party: Supabase → Storage - Operational

Notice history

Jul 2026

All environments unavailable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    All environments are back and fully operational

  • Identified
    Identified

    A platform rollout change an internal dns and turn environments unavailable, rollback is in progress

  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2026

Environments are unstable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We found a problematic load balancer that were holding traffic behind it

  • Investigating
    Investigating
    We are currently investigating this incident.

May 2026

Degraded performance at logs system
  • Resolved
    Resolved

    This incident has been resolved. Our log's provider is fully operational

  • Identified
    Identified

    Our log's provider partner has degraded performance issues

New environments base in production instead of local changes
  • Resolved
    Resolved

    This incident has been resolved. New environment checkout the correct options but the ones created during the incident need rebase to apply the fix

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Infrastructure maintenance
  • Completed
    May 06, 2026 at 4:08 AM
    Completed
    May 06, 2026 at 4:08 AM
    Maintenance has completed successfully.
  • Update
    May 06, 2026 at 4:04 AM
    Update
    May 06, 2026 at 4:04 AM

    The environments are already configured, but are experiencing some instability. This will be resolved in a few minutes.

  • Update
    May 06, 2026 at 3:37 AM
    Update
    May 06, 2026 at 3:37 AM

    Environments configuration in progress.

  • Update
    May 06, 2026 at 3:02 AM
    Update
    May 06, 2026 at 3:02 AM

    Partial maintenance window done. We are working on the configuration of environments now.

  • In progress
    May 06, 2026 at 1:00 AM
    In progress
    May 06, 2026 at 1:00 AM

    Admin operations may be degraded during maintenance window.

Infrastructure maintenance
  • Completed
    May 04, 2026 at 2:00 PM
    Completed
    May 04, 2026 at 2:00 PM

    We are planning for a scheduled maintenance during that time and the deploys will be paused

May 2026 to Jul 2026

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