deco - Notice history

All systems operational

hosting-kubernetes - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

hosting-denodeploy - Operational

admin - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.73%Jul · 100.0%

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May 2025
Jun 2025
Jul 2025

VTEX - Operational

Third Party: Amazon Web Services (AWS) → AWS ec2-sa-east-1 - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → CDN/Cache - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → SSL Certificate Provisioning - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Workers - Operational

Third Party: Fly.io → AWS s3-sa-east-1 - Operational

Third Party: Fly.io → Application Hosting → GRU - São Paulo, Brazil - Operational

Third Party: Github → Actions - Operational

Third Party: Github → API Requests - Operational

Third Party: Github → Git Operations - Operational

Third Party: Github → Pull Requests - Operational

Third Party: Github → Webhooks - Operational

Third Party: Shopify → Shopify API & Mobile - Operational

Third Party: Shopify → Shopify Checkout - Operational

Third Party: Shopify → Shopify Point of Sale - Operational

Third Party: Supabase → Supabase Cloud → AWS ec2-sa-east-1 - Operational

Third Party: Discord → Voice → Brazil - Operational

Third Party: Supabase → Auth - Operational

Third Party: Supabase → Storage - Operational

Notice history

Jul 2025

3rd party dependency service with limited capabilities
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    esm.sh is a code dependency service (similar to NPM) that multiple deco sites use to fetch dependencies.

    It's experiencing a partial downtime, limiting the capacity for new deploys.

    We are continuing to work on a bypass solution for this incident.

    This doesn't affect current running sites.

Jun 2025

Admin maintenance
  • Completed
    June 21, 2025 at 4:34 AM
    Completed
    June 21, 2025 at 4:34 AM
    Maintenance has completed successfully.
  • In progress
    June 21, 2025 at 4:00 AM
    In progress
    June 21, 2025 at 4:00 AM
    Maintenance is now in progress
  • Planned
    June 21, 2025 at 4:00 AM
    Planned
    June 21, 2025 at 4:00 AM

    We are planning for a scheduled maintenance during that time. The admin of all sites may be suspended for some time.

Elevated errors on sites
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Registries and services are up on our cloud partners. We are monitoring the issue.

  • Identified
    Identified

    Current issues on our cloud partners and npm registry made pod automatic scale unavailable. We used registry mirrors to avoid complete disruptions for all sites.

Admin access impacted
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We are seeing improvement in error rates, but still monitoring current status.
  • Identified
    Identified

    We've identified a downstream outage in one of our partner's cloud

  • Investigating
    Investigating
    We are currently investigating this incident.

May 2025

Admin is offline due to database issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are actively working on resolving this incident.
    Please note that new deployments and access to the admin interface are currently affected.

May 2025 to Jul 2025

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