deco - Notice history

All systems operational

hosting-kubernets - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

hosting-denodeploy - Operational

admin - Operational

100% - uptime
Mar 2025 · 99.99%Apr · 99.83%May · 100.0%

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Mar 2025
Apr 2025
May 2025

VTEX - Operational

Third Party: Amazon Web Services (AWS) → AWS ec2-sa-east-1 - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → API - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → CDN/Cache - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → SSL Certificate Provisioning - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Workers - Operational

Third Party: Fly.io → AWS s3-sa-east-1 - Operational

Third Party: Fly.io → Application Hosting → GRU - São Paulo, Brazil - Operational

Third Party: Github → Actions - Operational

Third Party: Github → API Requests - Operational

Third Party: Github → Git Operations - Operational

Third Party: Github → Pull Requests - Operational

Third Party: Github → Webhooks - Operational

Third Party: Shopify → Shopify API & Mobile - Operational

Third Party: Shopify → Shopify Checkout - Operational

Third Party: Shopify → Shopify Point of Sale - Operational

Third Party: Supabase → Supabase Cloud → AWS ec2-sa-east-1 - Operational

Third Party: Discord → Voice → Brazil - Operational

Third Party: Supabase → Auth - Operational

Third Party: Supabase → Storage - Operational

Notice history

May 2025

Admin is offline due to database issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are actively working on resolving this incident.
    Please note that new deployments and access to the admin interface are currently affected.

Apr 2025

Admin.cx fails to complete some tasks
  • Resolved
    Resolved

    This incident has been resolved.

    We apologize for the inconvenience and are working to prevent this type of problem in the future.

  • Update
    Update

    We are continuing to work on a fix for this incident.

    Our nginx is still suffering due to excess of routes/endpoints.

  • Identified
    Identified

    Our nginx that responds requests for environments is overloaded. We are escalating the service to improve our SLA.

    Due to this failure, operations related to admin operations on envs are failing.

    This doesn't impact production sites.

  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2025

Users Unable to Access deco.cx Admin Due to Permission Changes
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2025 to May 2025

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